GCyber

Infrastructure Operations Manager

Arlington, VA
Full Time
Information Technology
Manager/Supervisor
GCyber is hiring an experienced Infrastructure Operations Manager to oversee the operational management and maintenance of the cryptographic facilities of our high-visibility DOD client. The ideal candidate will have a robust background in technology control (Tech Control) facilities, with in-depth knowledge of equipment such as switches, encryption devices, network operation consoles, and circuits. This role requires a strategic leader capable of maintaining the highest levels of operational status while effectively managing a team of tech control professionals.

As an Infrastructure Operations Manager, you will:
 
  • Ensure the continuous operational integrity of Tech Control facilities, focusing on switches, encryption devices, network operation consoles, and circuits.
  • Supervise and mentor a team of tech control professionals, guiding them in maintaining and enhancing our facilities' capabilities.
  • Act as the primary point of contact for technical directions and supervision, ensuring effective maintenance of transmission paths and facilities.
  • Coordinate, restore, and report on essential maintenance functions, adhering to industry best practices and ITSM standards.
  • Manage Tier 2 Tech Control Helpdesk functions, ensuring prompt and effective resolution of incidents and service requests.
  • Communicate effectively with all levels of management, providing clear and concise oral and written reports and recommendations.
  • Stay abreast of industry standards and best practices in Information Management Operations and IT Service Management (ITSM).
  • Work closely with the security team to manage and remediate any vulnerabilities, ensuring the secure operation of our facilities.

Minimum Qualifications and Experience:
  • Active Defense Intelligence Agency (DIA) adjudicated clearance TS, SCI eligible.
  • Bachelor’s degree in an IT-related field.
  • 10 or more years of experience in managing and operating cryptographic facilities, with demonstrated knowledge in maintaining the operational status of Tech Control facilities.
  • Rapid Response Registered Communications Distribution Designer (RCDD) certification.
  • Proven experience in supervising tech control employees in projects of similar size and scope.
  • Proficient in oral and written communication, capable of interfacing with the highest levels of management.
  • Demonstrated knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and familiarity with DISAC 310-175-9.
GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
For future job notifications please follow GCyber on LinkedIn. https://linkedin.com/company/gcyber
 
Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*